- Location: Munstone, Herefordshire
- Rate of Pay: £23,826 to £28,251 per annum
- Working Pattern: 37 per week | Flexible working (Core hours 9–5, or 8–4 option)
- Hybrid Working: Typically 2 days in office, 3 from home following initial training
- Contract Type: Temporary (3 Months Initially)
Job Description:
Optima Plus Recruitment is currently seeking a Payroll Bureau Advisor on behalf of a valued client. This is a 3-month fixed-term contract with the potential to make a meaningful impact in a busy, professional payroll environment.
The role involves delivering a high-quality, responsive HR and payroll service within the Employee Services division. You will be responsible for managing end-to-end payroll processes, ensuring compliance, supporting internal stakeholders, and maintaining a consistent, client-focused service.
Responsibilities:
- Act as the main point of contact for a portfolio of clients, providing expert payroll and HR administration support
- Deliver accurate and timely payroll services, including pensions and statutory payments
- Provide guidance on employment legislation, PAYE, and contractual queries
- Support monthly, quarterly, and annual invoicing processes
- Maintain system and procedural integrity through ongoing review and process improvement
- Collaborate with internal teams and stakeholders to ensure high standards and SLA adherence
- Assist with HMRC reconciliations and BACS processes
- Help onboard new employees and provide first-line customer support for HR/payroll queries
Required Skills & Experience:
- Sound knowledge of statutory payments/deductions (Tax, NI, SMP, SPP)
- Experience handling confidential/sensitive information within HR or payroll
- Proven experience in payroll and pension administration (Local Government, NHS, Teachers’ Pensions desirable)
- Ability to advise on employment law and terms/conditions
- Experience using integrated HR/payroll systems
- Track record in delivering services to defined service levels
Skills & Abilities:
- Exceptional customer service and communication skills
- Strong organisational, numerical and analytical abilities
- Proficient in Microsoft Excel and Word
- Able to work independently, prioritise tasks and meet tight deadlines
- Strong team player with a methodical, accurate approach
- Committed to continuous improvement
Qualifications & Training:
- 5 GCSEs (Grades C/4 or above) including English and Maths
- 2 A-level passes or equivalent experience
- CIPP Payroll Technician Certificate or equivalent is desirable
Company Overview:
A trusted and UKAS ISO9001 accredited leader in the recruitment industry. Providing comprehensive recruitment solutions across more than 20 diverse industries. Specializing in both temporary and permanent placements, as a modern and innovative organization, we leverage our valuable experience and adhere to a strict set of core values throughout our recruitment processes. Our commitment to excellence, integrity, and professionalism ensures that we consistently exceed expectations and build long-lasting relationships with both clients and all staff.
Armed Forces Covenant & Disability Committed: Equal Opportunity Employer
Optima Plus Recruitment is proud to be an equal opportunity employer, committed to providing an inclusive and diverse workplace. We actively support the Armed Forces Covenant and are a Disability Committed employer. We do not discriminate based on race, colour, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status, or any other characteristic protected by law.
We encourage applications from individuals of all backgrounds and are dedicated to eliminating barriers to employment. If you need accommodations during the recruitment process, please let us know, and we will work with you to meet your needs.
How to Apply:
If you are passionate about delivering high-quality service and want to be part of a supportive and dynamic team, apply now by submitting your CV and cover letter.