Location: Winchester, Hampshire (Hybrid Working)
Salary: £17.60 per hour
Hours: Full Time
Contract Length: Temporary (3 months)
Job Description:
As a Trading Standards Officer, you will be responsible for conducting inspections, providing advice to businesses, investigating complaints, and taking enforcement actions where necessary. Your role will contribute to ensuring compliance with local and national standards, safeguarding consumers, and fostering fair trading practices in Hampshire.
Compliance & Advice:
- Undertake proactive and reactive Inspections and sampling as directed by
- service priorities.
- Investigate and report on complaints and enquiries from members of the
- public and businesses, liaising with businesses to resolve any issues of
- non-compliance.
- Work with businesses to help them comply with relevant legislation in their
- sector through the provision of advice and guidance where required.
- Collect and analyse business data to build a picture of business
- compliance through accurate recording and reporting of information
- received and activity undertaken and using this data as part of your
- investigations.
- Contribute to or lead on specific activities, projects, or programmes,
- directing and guiding junior staff as appropriate.
Requirements:
- Formal qualification to GCSE level 4 or equivalent, including Mathematics and English, and formal qualification beyond.
- Proven knowledge of criminal law and civil law.
- Investigation and reporting skills, or other relevant experience.
- Competent IT skills especially in the use of Microsoft Office 365 suite of applications.
- Very good written and verbal communication skills (in person) and on telephone or video conferencing), demonstrating professional, open and honest communication.
- High standard of customer service / Interpersonal skills: Being able to communicate with a variety of different people in sometimes difficult situations, building a rapport with businesses and consumers, giving guidance, advice and support on important information.
- Driving license and access to reliable vehicle essential.
Company Overview:
A trusted and UKAS ISO9001 accredited leader in the recruitment industry. Providing comprehensive recruitment solutions across more than 20 diverse industries. Specializing in both temporary and permanent placements, as a modern and innovative organization, we leverage our valuable experience and adhere to a strict set of core values throughout our recruitment processes. Our commitment to excellence, integrity, and professionalism ensures that we consistently exceed expectations and build long-lasting relationships with both clients and all staff.
Equal Opportunity Employer:
Optima Plus Recruitment is an equal opportunity employer and is committed to providing an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status, or any other characteristic protected by law.
We actively encourage applications from individuals of all backgrounds and strive to eliminate barriers to employment. If you require accommodations during the recruitment process, please let us know, and we will work with you to meet your needs.